Client Services Hotline & Wait Time
Status: Open with extended wait time
Off-season hours: 9:00 AM – 11:59 AM Eastern (Wed–Sun).
Other times available upon request — reach us via the contact form or email and we'll reply by message.
Client Services Hotline: 855-58 CUTAX (855-582-8829)
Tap to CallThis hotline assists with scheduling, documents, portal accounts, and payment matters. Tax questions are answered in writing through the Client Portal — clients use the message thread on their return year-round, and Chat with CPA is open during tax season — so our advice is documented and reviewed by a CPA.
Current Queue Wait Times
Regular Queue
~5 min(s)
VIP Queue
~1 min(s)
Wait times shown may not be accurate during extended hours.
Reminder: Office hours are limited to 10 minutes per person to ensure focused attention for every client.
Existing Clients (incl. past season clients)
Please update your phone number in your Client Portal so that your call will be connected through our VIP priority lines.
